Customer Service

Support and Solutions

Customer Service allows managing any type of intervention request, providing effective support alongside the user. Support is monitored through reporting aimed at documenting all activities: setup changes, resolution of issues affecting user operations, maintenance interventions on the application under support, etc.

Winner 2023

Best Public Sector Partner Best Business Applications Finalist Partner

This year as well, Agic stood out as Best Business Applications Finalist Partner 2023 and obtained the recognition of Best Public Sector Partner for the second year in a row. The credit goes to a great team that has been able to complete distinctive projects on the Italian technological landscape and based on Microsoft Cloud platforms. This victory gives continuity to a virtuous cycle which also this year includes Agic among the protagonists of the 2023 edition of the Microsoft Awards for Italy.